Patient Resources

FAQ

Below are some of Frequently Asked Questions that Dr. Karnstedt has answered. Please click on a question to read more details about that specific topic.

Questions & Answers

Can I Get Prescriptions By Phone?

We request that patients bring in all their medicines and supplement bottles at each office visit. This enables us to be sure all medicines are correct, helps with dosage adjustments, and allows us to provide refills if needed. If you are running out of medication between visits, contact your pharmacy directly for your convenience. They will contact us on your behalf and speed up the process. You can also request refills using our Patient Portal on this website. It may take up to 48 hrs for refills to be processed, but we try to approve requests throughout the day.

For your safety, we will generally refuse to prescribe medications for a new problem without checking you at the office. We do require that anyone on continuing medication be seen at least every 6 months to evaluate drug effectiveness and to detect possible adverse reactions or other interactions with other drugs.

What Other Services Do You Offer?

Among the services available at Lanier Adult Medicine are:

  • Preventive care, health screening and physical exams for individuals fifteen and older
  • Routine care for women including Pap smears, pelvic and breast exams, pregnancy tests
  • Treatment of complex and long-term medical conditions including diabetes, high blood pressure, heart disease and depression
  • Acute care for short-term illness
  • Weight management
  • STD treatment and counseling
  • Skin Cancer screenings
  • Coordination of home health needs

In addition we also offer:
Skin procedures such as biopsies of new or changing moles or growths, wound care, wart treatments, cyst removal, removal of skin tags, treatment of bursitis, joint injections, treatment of tendonitis and treatment of ingrown toenails.

Do You Accept New Patients?

We gladly accept new patients into the practice.

What is General Internal Medicine?

Internal Medicine is the specialty dealing with the medical problems of adults. We do not care for children under the age of 15. For teenagers and adults, we serve as the primary care physician–the one to contact first for any medical concerns.

What Are Your Office Hours?

Our office hours are 9:00 a.m. to 6:00 p.m. Monday, Tuesday and Thursday, 8:00 a.m. to 12:00 p.m. on Wednesdays, and 8:00 a.m. to 3 p.m. Fridays. Closed for lunch from 12:00 to 1:00 each day.

Is the Doctor Board Certified?

Yes, the doctor is Board Certified in Internal Medicine.

Which Hospital Do You Use?

We are on courtesy staff at Northside Forsyth, Northeast Georgia Medical Center, and Chestatee Regional Hospital. To give you the best hospital experience possible, we utilize the expertise of the on-staff hospitalists.

Do You Make House Calls?

Yes, on rare occasions for certain kinds of illnesses. As a rule, however, patients too sick to come to the office are usually sick enough to warrant evaluation in a hospital setting.

Where Do I Go For Bloodwork?

Most blood tests can be drawn in our office and sent to the lab for you. If we are unable to obtain your specimen in the office, we will refer you to Quest Diagnostics or LabCorp, depending on your insurance carrier. You may also use your local hospital.

What is the Phone Policy?

Our office staff has been trained to deal with most phone questions. If you need to speak with a doctor, please inform the staff of the nature of your call. Except for emergencies, our first priority is to patients in the office, so the call will be returned when there is a break in the schedule. We have an automated phone system that will enable us to direct your call to the proper department.

Do I Need An Appointment?

Yes. All visits are by appointment. We offer, as a convenience, same day appointments. Appointments can be made 24 hrs a day using our Patient Web Portal. We make a real effort to stay on time, but when emergencies do arise and the doctor is more that thirty minutes behind schedule, we will give you the option of rescheduling. When patients miss appointments, we do have a policy of charging for the second and any subsequent missed appointments. We ask patients who can’t keep their appointment to call 24 hrs prior to canceling, so the time can be allotted to another patient.

Are You Available For After Hour Emergencies?

Yes, after the regular office hours and on Saturdays and Sundays the doctor is on call and carries a beeper. Call the office number for instructions. Please limit after hour calls to urgent problems which cannot wait until regular hours.

What Is Your Fee Policy?

We feel our fees are fair and appropriate for the service we provide. It is our policy that payment or co-payment for office visits is expected at the time of the visit. There is a nominal charge to fill out forms brought in from outside of the practice. If you have questions about our charges, please discuss them prior to your visit with us.